FAQs
Frequently Asked Questions
We serve all of Maryland. Housing options depend on the location and availability of receiving programs. Property safety services apply to properties within our authorized responsibilities.
We accept housing inquiries for individuals ages 16 and older. We do not arrange housing for anyone under age 16. Each receiving program may have additional age restrictions and admission requirements.
Housing screenings are available 24 hours a day, seven days a week. In-person appointments and transportation require coordination with our team.
No. HolBrock does not receive compensation from assisted living programs or third parties for referring individuals to assisted living. Our housing connection service therefore does not include the compensation element of the assisted living referrer definition in Maryland Health–General § 19-1813.
We do not receive compensation for referring or placing individuals in assisted living. Separately purchased consulting or property safety services pay for the work described in those service arrangements.
Our housing connection service helps you explore and contact community-based programs. The receiving provider is responsible for its accommodations, care, services, charges, and admission decisions.
Tell us if your need is urgent. Timing depends on screening, the receiving program’s approval, and available space. Same-day placement cannot be guaranteed.
Yes. You can begin an inquiry or screening without current income. Available housing options, payment arrangements, and potential financial assistance depend on the receiving program and your circumstances.
Room arrangements vary by provider. Ask about shared and private accommodations before accepting a placement.
No. Services vary. Confirm what is included and whether there are additional charges directly with the receiving provider.
No. A housing inquiry does not itself enroll you in healthcare or behavioral health treatment. Any separate service arrangements and applicable program requirements should be explained before enrollment.
Yes. Family members, authorized representatives, case managers, discharge planners, and other professionals may contact us. We will explain what information and authorization are needed.
We provide startup consultation tailored to an agreed scope. Contact us to discuss your goals, current preparation, and the assistance you need.
No. Licensing and other approvals are determined by the responsible government agencies.
Our services include commissioned special police officers, regular facility health and safety self-inspections, and emergency preparedness drills, according to the property’s needs, the agreed scope, and applicable authorization.
No. They are internal health and safety reviews that support identification and correction of concerns. They supplement government inspections and do not constitute regulatory approval or certification.
Call us or use the property safety inquiry form. Include the property address and a brief description. For emergencies, call 911.